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ORDER AND SHIP EARLY! Orders may require longer lead times due to post-pandemic shipping and industry wide supply chain challenges.

Order And Ship Early!

A massive increase in online shopping and residential deliveries has created record-breaking shipment volumes for UPS, FedEx and USPS. They can't keep up with demand. This can add days to production and delivery times in some instances. As your partner, we are committed to providing you with the best possible experience and service. Planning ahead allows Staples Promotional Products to help you meet your desired timelines. If you have large orders and tight deadlines, please call Customer Service for extra planning and attention.

On-time delivery could require longer shipping lead times, so order early!

  • Delivery of in-stock orders may be delayed due to longer shipment transit times
  • Custom orders may be subject to double delays. Inventories may take longer to reach decorators. Shipment of decorated orders to the customer may also take longer
  • Paying for expedited services no longer guarantees on-time delivery. Shippers have discontinued their “money-back” delivery time guarantees for the foreseeable future

Plan & order early!

While Staples is working with suppliers and freight carriers to secure priority processing, delays cannot be mitigated in all cases. Shipping carriers do not know when shipping volumes and capacities will normalize. We will keep you informed as volumes and shipping times improve.

Have a mandatory in-hands date?

Share it with Customer Service! They will know the best options to ensure timely delivery.

Order early if you can!

Build a few extra days into your timeline just in case.

Shipping to or from Southern California?

Order even earlier! That region is experiencing the longest delays.
All US residents who would like to place an order, please contact 1-855-235-1870 or email us at

A very large selection of products available on request.

Contact your account manager, Carolyn Heighes, and provide her with all the details of your needs.

Looking for something unique for your next campaign or event?

Tell us what you need! Your partners at Staples Promotional Products have a team of experts ready to help source branded products for your next event or project.

3 étapes simples 

Commander, c’est facile
Step 1 Ordering

Get in touch with your Shop Duc Gear account manager Carolyn Heighes and provide full details of your requirements

Step 2 Ordering

Staples will provide you with the options and a project specific quote, including minimum order quantities and standard lead times.

Step 3 Ordering

Product and artwork proof is approved, and you order is placed.

Some product ideas to help inspire you

  • No Glow Trail Camera

    No Glow Trail Camera

  • Wireless Charging Dock Station

    Wireless Charging Dock Station

  • Zero Waste Kit with bamboo chopsticks

    Ear Pods

  • 6pc Eco Stationery Kit

    Waist Bag


    Eco Straw Kit

  • Fanny Pack

    Fanny Pack

  • All-purpose binoculars

    All-purpose binoculars

  • Camouflage Cap

    Camouflage Cap

  • Chalk Board

    Chalk Board

More Ideas

Staples Promotional Products prides itself on service, quality and the ability to provide both functional and fashionable products. The collection of products featured on the Shop Duc Gear is only a cross section of promotional products that are available to you on a regular basis. For unique items or gift ideas which you may not see listed on this site, we encourage you to take advantage of Staples broad range of manufacturer and industry experience for all your custom needs.


By clicking on this link, you will be redirected to the inspiration site. Please contact your sales team for any request for information or quote.

Still can’t find what you are looking for? Contact us! 
Account manager, Carolyn Heighes